Requesting a refund
The window starts at purchase and depends on the paid duration shown in your order. The table below lists each plan’s money-back period.
Refund windows by paid term
| Paid term | Window from purchase |
|---|---|
| 1 month | 3 days money-back guarantee |
| 3 months | 7 days money-back guarantee |
| 6 months | 10 days money-back guarantee |
| 12 months | 30 days money-back guarantee |
What to send
- Open your myiptvservices order conversation on WhatsApp.
- Say that you want to request a refund.
- Include the order or payment reference and purchase date.
- Send the request within the window for your paid term.
Annual bonus months
Bonus months do not change the refund window. The twelve-month paid plan has a 30-day money-back guarantee.